Банкир.Ру, РУССЛАВБАНК и Lafferty Group приглашают в Лондон 7-8 декабря 2004 года на конференцию, посвященную розничным финансам.
Why you need to be there...
This two-day forum will provide an unparalleled opportunity to hear first-hand from industry experts on how to develop cutting-edge retail banking strategies that pave the way for significant revenue growth. This year’s agenda will place a large emphasis on the increasing importance of small business banking, showing you how to maximise the profit potential of this challenging area of retail banking. With revenue generation at the top of everyone’s list of priorities, the forum will also focus on the retail banks that are excelling at keeping customers satisfied and delivering higher returns to their shareholders as a result.
The conference blends plenary sessions, comprising of practical case studies and keynote presentations, with smaller topic specific concurrent sessions, which will examine the key issues that challenge today’s retail finance providers. The conference will run for two days and will cover the following key topics:
- Putting the Customer First – the Secret to Successful Revenue Growth
- Credit Cards, Payments and Lending Services for the SME Market
- Multi-Channel Distribution Strategies for SMEs
- Strategies for Increasing the Revenue Potential of Credit Cards and Consumer Finance
- The Role of Cross-Selling in Increasing Branch Profitability
- Financial Services for Business Owners and their Businesses
- Implementing Revenue Growth Strategies
- Managing Risk and Combating Fraud
- Using CRM to Maximise the Value of your Customer Base
- Building Revenue in the Retail Bank – The Multi-Channel Experience
Подробнее о конференции можно ознакомиться на промо-сайте.